Welcome to our Shipping and Payments page! We're excited to provide you with information about our shipping options and accepted payment methods. Our goal is to make your shopping experience seamless and enjoyable while offering you a range of choices that suit your preferences.
- Worldwide Shipping: We offer worldwide shipping to bring our exquisite lab-grown diamond and gemstone jewellery to customers around the globe.
- DPD and DHL: For international orders, we primarily utilize DPD and DHL, reputable and reliable courier services known for their efficient and secure delivery.
- Europe Shipping (DPD): Within Europe, we specifically use DPD for swift and hassle-free shipping. DPD ensures timely and tracked deliveries to European destinations.
Shipping Rates and Estimated Delivery Times:
- Shipping rates vary depending on your location and the selected courier service. During the checkout process, you'll be presented with the available shipping options and associated costs.
- Estimated delivery times will be provided during the checkout process as well. Please note that delivery times may vary based on your location and any potential customs or import processes.
We offer several convenient and secure payment methods to ensure a smooth transaction process:
- Stripe (Credit/Debit Cards): We accept major credit and debit cards through Stripe, a trusted payment gateway that ensures the security of your financial information.
- Bank Transfer: If you prefer bank transfers, this option allows you to make payments directly from your bank account. Please note that bank transfers may take slightly longer to process.
- PayPal: For added convenience, we also accept PayPal payments. PayPal allows you to make payments using your PayPal account or major credit/debit cards linked to your PayPal account.
Once you place an order and complete the payment, we will initiate the processing of your order. You'll receive an order confirmation email with the details of your purchase, including tracking information once your order is shipped.
Duties and Taxes:
Please be aware that for international orders, any duties, taxes, or customs fees related to the delivery are the responsibility of the customer. These charges may vary based on your location and local regulations.
If you have any questions or inquiries about shipping options, payments, or any aspect of your order, our customer support team is here to assist you. You can reach us at firstname.lastname@example.org, and we'll be happy to provide you with the information you need.
Thank you for choosing Wolfstone. We're dedicated to ensuring that your experience is not only enjoyable but also efficient and secure. Your satisfaction is our priority, and we look forward to serving you with excellence and ethical elegance.